Terms and conditions of sale

Terms and conditions of sale

1. Preamble

The following general conditions of sale govern all transactions established on the web catalog laplateforme55.org of the Association BEAUX-ARTS SOLIDARITE MAROC. Any order placed on this site implies unconditional and irrevocable acceptance of these terms and conditions of sale.

Auction sales are subject to special conditions defined in the participation forms specific to each sale.

2. Object

The present contract is a distance contract whose purpose is to define the rights and obligations of the parties in the context of the sale of products by the company Association BEAUX-ARTS SOLIDARITE MAROC, on the Internet, through the e-commerce platform laplateforme55.org a service and trademark of the Association BEAUX-ARTS SOLIDARITE MAROC, 18 rue Oualili, Longchamps, Casablanca, Morocco.

ICE: 002041136000169 IF: 25045862 Business tax: 34800106

3. Validity of Offers

Products displayed on the laplateforme55.org website are available while stocks last. In the event of debit or cashing aiming at the order of an unavailable product, laplateforme55.org commits itself proposing a credit note or refunding the customer within 15 days. laplateforme55. org also commits itself warning by email the customer who would have placed order of an unavailable product.

4. Product presentation

The products offered for sale are described and presented as accurately as possible. However, laplateforme55. org cannot be held responsible for any errors or omissions in this presentation.

The photographs illustrating the products are not part of the contract.

5. Awards

Prices are given in dirhams, all taxes included. The amount of VAT is indicated when the customer selects a product. If the VAT rate is modified, these changes will be reflected in the product prices without prior notice to the customer.

laplateforme55.org reserves the right to modify its prices at any time, but products will be invoiced at the price in effect at the time the order is registered.

6. Secure ordering and payment.

6.1 : Payment

The customer validates his order as stipulated below. This validation automatically implies acceptance of these terms and conditions of sale.

To pay for his order, the customer chooses the means of payment among those proposed by laplateforme55.org on the payment page.

In this case, the transaction will be debited from the customer’s account on the day following the date of delivery confirmation.

Your multi-channel payments are secured by the Centre Monétique Interbancaire (CMI), which offers a fully secure payment service.

The customer interested in a product displayed on the laplateforme55. org website follows the following process to place an order.

After clicking on the “confirm” icon and checking the order specifications (description, color, quantity, size, price, etc.), the customer validates the choice of product(s) selected by clicking.

If the customer benefits from a special offer, he/she must first enter a code assigned to him/her in the appropriate field. When ordering for the first time, the customer must fill in a form containing the following information: Civility, Surname, First name, Full delivery address, Email, Date of birth, Telephone number. On this occasion, the customer creates a password.

6.2 Payment methods

Cash payment by credit card

You can pay by credit card: in this case, payment is made on the site of our partner Maroc Telecommerce. This implies that no banking information concerning you transits via the site of laplateforme55.org. Payment by credit card is therefore perfectly secure. Your order will be registered as soon as the bank accepts your payment. You can pay online with confidence by entering your credit card number, expiry date and the security code on the back of your card in the spaces provided.

Your credit card details are encrypted using SSL (Secure Socket Layer) and are never transmitted in clear text over the network. Payment is made directly to the bank. laplateforme55.org has no access to these details and does not store them on its servers. That’s why we ask for them again each time you make a new transaction on our site.

Payment on delivery

This method of payment also requires a processing time. Once your order has been placed on our site, it will remain pending validation until it has been examined by the fraud control department. If everything is in order, your order is validated, and an email is sent to you telling you that your order has been validated.

Your parcel will then be dispatched, and once you’ve received it, you’ll pay your order directly to the deliveryman at the time of delivery.

Cash on delivery (COD) payment requires costly management to secure transactions, so COD charges are added to delivery charges.

6.3 : Default of payment

laplateforme55.org reserves the right to refuse to make a delivery or to honour an order from a customer who has not paid in full or in part for a previous order, or with whom there is a payment dispute. laplateforme55.org also reserves the right to check the validity of the payment, before shipping the order, by any means it deems appropriate. laplateforme55.org may deem necessary (in particular, to request proof of identity, proof of address, etc.).

laplateforme55.org has chosen to implement reinforced controls on all transactions. These additional checks guarantee cardholder identification and protect you against fraud.

Protection against fraudulent use of the means of payment used for the transaction, in particular as a result of piracy, or against any challenges to payment of the price of an order will be provided by the company Maroc Telecommerce.

The order validated by the customer will not be considered effective until the secure bank payment center has given its approval of the transaction.

6.4 : Payment verification

laplateforme55.org controls all orders that have been validated on its site. The purpose of these controls is to protect the55.org platform from abusive practices by fraudsters.

Our services may ask you for all the documents necessary to release your order:

– Proof of address or debit in your name, or

– Proof of address in the name of the person indicated for the delivery address, etc.

These requests will be made by e-mail to the address you have provided.

In all cases, the customer guarantees the company l’Association BEAUX-ARTS SOLIDARITE MAROC that he/she has the necessary authorizations for the use of the payment chosen by him/her when validating his/her order.

In the case of payment by credit card, the provisions relating to fraudulent use of the means of payment set out in the agreements concluded between the customer and the card issuer and between the Association BEAUX-ARTS SOLIDARITE MAROC and its banking institution apply.

7. Identification.

Customers who have already made a purchase on the laplateforme55.org site may choose a password that will enable them, when placing subsequent orders, to avoid having to fill in the order forms again. Customers who have already registered are recognized on the site as laplateforme55.org customers.

The password used by laplateforme55. org customers is strictly confidential and personal. Under no circumstances may it be divulged or communicated to anyone.

If the laplateforme55.org should he lose or forget his password, it is his responsibility to notify the site manager as soon as possible. laplateforme55.org at the following address contact@laplateforme55.org which will issue a new password within 48 hours, automatically replacing the old one.

In order to facilitate the identification of the customer by the simultaneous supply of the e-mail address and password, the customer expressly authorizes laplateforme55.org to deposit on the customer’s file another file known as a “Cookie” whose sole purpose is to facilitate the said identification.

8. Delivery

Processing and delivery conditions are as follows:

8.1 Order processing

All orders will be processed within 48 hours of order confirmation.

8.2 Delivery times

Confirmed orders are delivered to the address indicated by the customer within a maximum of 10 days, except in cases of force majeure. This delay is given as an indication. laplateforme55. org is in no way responsible for payment delays. In the event of delay for any reason whatsoever, laplateforme55.org will notify its customers by e-mail.

8.3 Delivery prices

laplateforme55.org delivers your orders by its own means or by one of its partners to all the Moroccan areas indicated in the purchase process.

Transport will be free of charge for all orders that can be delivered within Morocco to an address served by the transport partner.

9. Intellectual Property

All elements of the laplateforme55.org site, whether visual or audio, including the underlying technology, are protected by copyright, trademarks or patents. They are the exclusive property of laplateforme55.org. Any hypertext link to the laplateforme55.org website using framing, deep-linking, in-line linking or any other deep-linking technique is strictly prohibited. In all cases, any link, even tacitly authorized, must be removed on simple request from laplateforme55.org.

10. Personal Data and Privacy Policy

For the purposes of the service, laplateforme55.org reserves the right to collect nominative data relating to visitors to the site, in particular by means of the “Cookies” referred to in article 6. In all cases, and in accordance with law no. 09-08 promulgated by Dahir 1-09-15 of February 18, 2009, on the protection of individuals with regard to the processing of personal data, all individuals have the right to oppose, access, rectify and delete data concerning them. These rights may be exercised by sending an e-mail to contact@laplateforme55.org.

The User may also, for legitimate reasons, object to data concerning him/her being processed.

This processing has been notified to and authorized by the CNDP under the authorization currently being obtained.

10.1 Retrieval of personal user data

The personal data collected in this way will be used primarily to establish the order of a product, the corresponding payment and delivery.

The following personal data may be collected: name, gender, e-mail address, postal and delivery addresses, landline and mobile telephone numbers and payment information.

10.2 Use of personal user data

Customers’ personal data is stored and processed on protected servers whose confidentiality is verified and certified by authorized third-party organizations.

The customer’s personal details may be passed on to third-party companies involved in processing the order, such as transport companies or others.

This personal data is anonymous and is used for statistical purposes only. Your personal data will not be used, shared, sold or rented to third parties without your explicit consent.

If the customer no longer wishes to receive Newsletters, he/she simply clicks on the “unsubscribe” link in the Emails he/she receives from us or from his/her account on the website, under the heading “manage my Newsletter”.

10.3 Accuracy of personal data

The customer undertakes to provide accurate personal data and to update it in the event of any changes.

The customer certifies that he/she is the owner of the content he/she submits and that this content does not infringe on anyone and respects the principles of intellectual property. The customer also certifies that, to the best of his knowledge, no action, suit, proceeding or investigation has been brought against him in connection with the content he submits.

10.4 Safety

The customer is responsible for his password and any use of it, whether authorized or not.
We have implemented appropriate technical measures to prevent unauthorized access to your personal data. The personal data collected is stored on a secure server. Customer payment information is encrypted using Secure Socket Layer (SSL) technology.

Finally, the customer is requested not to send any payment information in his or her e-mail communications with any of our services.

10.5 Cookies

You do not need to accept cookies to visit our website. However, to ensure proper use of the website, cookies are necessary. Cookies are text files used to identify the customer’s computer when visiting certain pages of the website. They are stored by your Internet browser on the hard disk of the customer’s computer. We use cookies to remember the customer’s IP address, saving time when they return to our website. The customer’s browser can be configured not to accept cookies, but this may restrict their use of the website. For more information on cookies, please visit http://www.allaboutcookies.org.

laplateforme55.org uses the services of Google Analytics and Webtrekk GmbH(www.webtrekk.de) for marketing and data optimization purposes.

10.6 Access to personal user data

The customer can find out what personal data we hold about him by logging into his account on the website, such as orders, payment information, newsletters, etc. to which he has subscribed.

10.7 Legal information

The information collected on the www.laplateforme55.org website is used primarily to process orders, and in particular to record the order for a product, payment and the corresponding delivery. The recipients of the data are limited exclusively to those persons who, by virtue of their functions, are authorized to have access to the customer’s data.
In accordance with law no. 09-08 promulgated by Dahir 1-09-15 of February 18, 2009, on the protection of individuals with regard to the processing of personal data, you have the right to access and rectify information concerning you, which you may exercise by contacting our customer service department. contact@laplateforme55.org (24/7).

You may also, for legitimate reasons, object to your data being processed.

This processing was notified to and authorized by the CNDP under authorization no. D-W-60/2017.

11. Competitions

The competitions organized by laplateforme55. org are free and without obligation to purchase. They are open to all residents of Morocco. Winners are notified by email of their prize in the form of a coupon code or a laplateforme55.org gift voucher. It is valid once on the entire site, excluding promotions, and cannot be combined with other promotional offers. Excluding special offers, discount vouchers are valid for 3 months and gift vouchers for one year. If the amount of the gift certificate exceeds the value of the customer’s order, the balance will be deposited in the customer’s gift certificate account. It will be automatically proposed to the customer on the “Payment” page when the next order is placed. If the amount of the gift certificate is less than the value of the order, the customer must complete the order by credit card.

laplateforme55.org will not divulge the names and email addresses of participants under any circumstances. By entering their email address, participants automatically agree to receive the laplateforme55.org newsletter.

laplateforme55.org reserves the right to postpone or cancel a competition and cannot be held responsible for any problems that may arise during the operation.

Participation in the game implies full acceptance of these rules.

The rules may be amended at any time in the form of an amendment by the organizer, subject to the conditions set out. Any fraud or attempted fraud committed with a view to improperly collecting a prize may result in prosecution.

12. Proof of transactions paid for by credit card

The data recorded by the CMI on the Multi-channel payment platform on behalf of Association BEAUX-ARTS SOLIDARITE MAROC constitutes proof of all commercial transactions between the customer and Association BEAUX-ARTS SOLIDARITE MAROC.

13. Force majeure

Association BEAUX-ARTS SOLIDARITE MAROC shall not be held liable for the performance of its obligations unless they are prevented by an event of force majeure.

The present terms and conditions of sale may be modified at any time and without notice by M. l’Association BEAUX-ARTS SOLIDARITE MAROC.